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Insurance & Claims

Plumbing & Heating Repairs for Insurance Claims

Gas Safe registered engineers for escape-of-water and heating claims, with clear findings and photographs to support each claim.

Open a Business Account
Insurance

An Engineering Partner, Not Just a Callout

Claims move faster when the engineer's findings are clear. We attend, find the cause, make the property safe and send you a written summary with photographs, so the repair and the claim can move forward together.

Who we work with

  • Insurers
  • Loss adjusters
  • Claims management companies
  • Insurance repair networks
What We Do

Services for Insurance & Claims

  • Escape-of-water repairs

    Burst and leaking pipes found, isolated and repaired.

  • Leak investigation

    Finding the source of a leak before reinstatement work begins.

  • Cause-of-damage findings

    Written findings with photographs to support the claim.

  • Boiler & heating faults

    Diagnosis, repair or a repair-versus-replace recommendation.

  • Make-safe attendance

    Emergency visits to isolate water or gas and prevent further damage.

  • Reinstatement plumbing

    Refitting pipework, radiators and sanitaryware after drying out.

Business Accounts

Better Rates. Easier Payment. Less Chasing.

A business account gives you trade pricing and the flexibility to pay on invoice, with the paperwork your team needs sent over after every job.

  • Account pricing

    Preferential rates for business accounts, agreed up front and applied to every job.

  • Pay on account

    Approved accounts are invoiced after the work is done, on payment terms agreed with you.

  • One point of contact

    A named contact who knows your properties, your process and your people.

  • Consolidated invoicing

    Invoices that quote your PO or reference numbers, grouped the way your accounts team needs.

  • Reports & certificates

    Job reports, photographs and gas safety records sent to you after every visit.

  • Priority response

    Business jobs are scheduled as a priority, with 24/7 emergency callout.

How It Works

Opening an Account Is Simple

  1. STEP 01

    Tell us about you

    Send a business enquiry with your sector, properties and the work you need.

  2. STEP 02

    Agree your account

    We confirm your account pricing, payment terms and how you'd like to raise jobs.

  3. STEP 03

    Raise jobs your way

    Phone, email or WhatsApp, quoting your PO or reference number.

  4. STEP 04

    Job done & reported

    Work completed, report and certificates sent, invoiced to your account.

FAQs

Insurance FAQs

Do you invoice the insurer or the policyholder?

Whichever you agree with us when the account is set up. Approved accounts are invoiced directly, quoting your claim reference on every invoice.

Can you send photographs and findings with each job?

Yes. Every claim job comes with photographs and a written summary of what we found and what we did.

Do business accounts get different pricing?

Yes. Account holders get preferential rates, which we agree with you when your account is set up based on the type and volume of work.

Do we have to pay on the day of the job?

No. Approved business accounts are invoiced after the work is complete and pay on the terms agreed when the account is opened.

Ready to Open a Business Account?

Tell us about your properties and we'll come back to you with account pricing and payment terms.